Founding Forward Deployed Engineer at Supermove
About the opportunity:
Supermove builds software and AI for moving companies. Its platform runs sales, operations, crews and billing for movers in the US, Canada and Australia, and it is now adding AI voice agents and an agent platform called Autopilot that handles routine work such as answering leads, working the inbox and updating jobs.
The company is hiring one of its first Forward Deployed Engineers to work alongside its founders and help set up and lead this function. You would work directly with its largest customers to understand how their operations run, then build and deploy AI solutions that work reliably in real businesses. That means writing production code, improving the AI agents, building integrations, reviewing calls and agent sessions to find failures, and fixing the prompts, workflows and code behind them. You would also take what you learn in the field back to the product and engineering teams, so that fixes become reusable features and not one-off solutions.
The hiring process has four stages: an intro call, a technical interview, a practical engineering exercise and an interview with the founders. The role suits an experienced engineer who is comfortable with ambiguity, enjoys working with customers, and wants real influence over how a new engineering function is built.
Who can apply:
- Engineers with 4 or more years of software engineering experience and a record of shipping production systems
- Applicants with strong full-stack or backend skills across APIs, databases, integrations and complex application logic
- Applicants with experience building with LLMs, AI agents or AI-powered workflows, and who understand how hard it is to make them reliable in production
- Applicants who have owned technically complex projects from understanding the problem through to deployment
- Applicants who can work directly with customers and explain technical trade-offs to senior business leaders and frontline staff
- Applicants who can lead and coordinate others without a large team or formal authority
- Applicants who are comfortable with ambiguity and unfamiliar systems
- Applicants who use AI seriously in their own work and keep trying new tools
- Moving, logistics or field-services experience is a plus, and the company says it will teach the industry
Official link: Use the Apply button on this page to go straight to the official application. Always confirm the latest details and requirements on Supermove's official page before applying.
Tip: In your CV or application, give a specific example of an AI agent or integration you built, how you measured whether it worked in production, and what you changed when it failed.
